Independent Educational Guide: Get started safely with your hardware device at Ledger.com/start

Official Setup Onboarding & Security Walkthrough

Master Your Crypto Security with Ledger.com/start

Your comprehensive step-by-step tutorial to initializing hardware devices, safeguarding offline private keys, installing companion software, and managing digital assets with uncompromising security.

Begin Device Setup

Safety Checklist

Secure Element Chip Verified

100% Offline Key Generation

BOLOS Operating System

Step-by-Step Setup Guide at Ledger.com/start

Follow these verified procedural milestones to configure your hardware device with complete confidence.

Download & Verify App

Visit the authentic portal via Ledger.com/start to download the official companion app for Windows, macOS, or Linux. Always verify digital signatures before installing.

Connect & Set PIN

Plug in your device using the included USB-C cable. Power it on, select 'Set up as new device', and choose a confidential 4 to 8 digit PIN directly on the hardware screen.

Write Recovery Phrase

Carefully record each of your 24 secret recovery words onto the provided blank sheets in exact sequential order. Store this offline in a tamper-resistant environment.

Install Apps & Manage

Run the genuine check, install asset applications such as Bitcoin or Ethereum from Manager, generate receiving addresses, and securely sign your transactions offline.

Essential Security Rules: Protecting Your 24-Word Recovery Phrase

Your 24-word recovery phrase is the master master key to all your crypto funds. Ledger staff, customer support, or official software will NEVER request these words under any circumstance.

• Never type your 24 words into any keyboard, website, text document, or photo app.

• Only enter words physically into the secure hardware device during initial recovery.

• If your device arrived with pre-printed recovery sheets, do not use it; reset immediately.

Core Hardware & Software Security Features

Explore the multi-layered cryptographic engineering that makes modern cold storage the industry benchmark.

CC EAL5+ Secure Element

Bank-grade certified smartcard chip engineered to withstand sophisticated physical side-channel attacks, fault injection, and invasive probing attempts.

Clear-Signing Display

Verify exact recipient addresses, amounts, and smart contract details directly on your device's trusted screen before authorizing cryptographic signatures.

Multi-Asset Ecosystem

Seamlessly manage over 5,500 coins and tokens across leading blockchain networks, including Bitcoin, Ethereum, Solana, and multi-chain Web3 protocols.

Frequently Asked Questions

Common troubleshooting questions and operational guidance for setting up your hardware wallet.

How do I confirm my hardware wallet is genuine during setup?

During onboarding via the official application at Ledger.com/start, the software executes a cryptographic Genuine Check by communicating directly with the Secure Element chip. If verified, you can be 100% sure your device is genuine and uncompromised.

What happens if I lose my hardware device or forget the PIN?

Your crypto assets are stored safely on the blockchain, not on the physical device itself. As long as you have your 24-word recovery phrase, you can restore full access on any compatible hardware device in minutes.

Can I manage multiple accounts and diverse crypto assets on one device?

Yes. Using the companion desktop or mobile client, you can create multiple segregated accounts for Bitcoin, Ethereum, Solana, stablecoins, and NFT collections under a single master recovery phrase.

How often should I update the device firmware?

Always keep your companion app and hardware firmware updated to benefit from security enhancements, performance upgrades, and expanded cryptographic support. Ensure you have your recovery phrase ready before major updates.

Setup Walkthrough

Security Guidelines

Troubleshooting

Privacy & Safety Policy

Disclaimer: This website is an independent educational portal providing safety advice and onboarding guidance for cryptocurrency cold storage hardware devices. This site is not affiliated with, endorsed by, or operated by Ledger SAS. All product names, logos, and trademarks are property of their respective owners.